Privacy Policy

This Privacy Policy describes how MyFloodStatus and its affiliates (collectively, “Western Technologies Group LLC”, “WTG”, “MyFloodStatus”, “our”, “we” or “us”) collect and use the information you provide to us. It’s designed to assist you in making informed decisions when using our site and our products and services.

You are not legally required to provide us with any Information, but without it we may not be able to provide you with the full range of services or the best user experience. Please read this Privacy Policy to make sure that you fully understand and agree with it before using the website, or any content or service related.

Information We May Collect

When you visit our website you may provide us with personal information you knowingly choose to disclose, or website use information collected as our site is browsed.

  • When you register or create an account with us, you will provide your name, company name, email, phone number and all pertinent billing information such as credit card information or billing addresses.

  • If you choose to register for our email marketing, we may retain your email address, name and other preferences you choose to disclose and utilize it for informational and educational outreach. You will always be given an option to unsubscribe at any time.

  • When we provide support for our services we may, in accordance with the law, retain your email address, messages you have sent to us, and our responses.

Website Use Information

When our site is browsed, general website use information may be captured. This information does not include form or field input information, and does not include any personal information of any user and cannot be associated with any user.

  • Our web server logs collect information about how our website is used. Information gathered through cookies and web server logs may include the date and time of visits, the pages viewed, time spent at our website, and the websites visited just before and just after our website. We may also use small technology, i.e. pieces of code, to determine which areas of the site users have visited and how users responded to them.

How We Use Information

We use personal information and web site information to

  • Provide, operate, maintain and update our website and services, including your account.

  • To authenticate the identity of our users, and allow them to access and utilize services.

  • To notify you about important changes to our website, educational support information, or offers we think you will find valuable.

  • To send you service, technical, updates, administrative messages, and other types of communications such as marketing and communications.

  • To detect, investigate and prevent fraud, or security risks.

  • To respond to court orders, lawsuits, subpoenas, and government requests, and as required to comply with applicable law and our legal obligations.

Communications

We may contact you via email or phone with important notices related to services: updates to your account, billing issues, security notices or notices regarding your account with us. You may not opt-out of these communications.

We may from time to time send you newsletters, updates on new features, offerings, events, special opportunities, and other marketing or promotional emails. You may opt-out of receiving these emails by clicking on the unsubscribe link, which is part of every email we send, or by emailing us at info@wtgroupllc.com.

Sharing Information with Third Parties

We may also provide certain information to third parties. Some of our partners may provide services related to our site, or may provide offerings developed by us for your use. We also use third parties to facilitate our business, including, but not limited to, sending email. In connection with these business operations, our partners and other third parties may have access to your personal information for use in connection with business activities. We will only share information if we have determined that the information will be used in a responsible manner by a responsible third party.

How Long We Retain Your Information

We will retain your Personal Information related to your account for as long as your account is active, in accordance with the Terms, to resolve disputes, and comply with applicable law. After you request, by email, to have your account be closed, or if relevant, the customer’s account, we may retain your personal information for up to thirty (30) calendar days to allow us a reasonable time to properly close your account (or, if longer retention of certain data is required under law, we will retain such data for such longer period of time).

After such period, we may retain certain personal information pertaining to you for as long as necessary for the purposes described in this Privacy Policy, including without limitation, to conduct audits, comply with our legal obligations, resolve disputes, and enforce the Terms. If you do not have an account, we will retain your Personal Information to comply with our legal obligations, resolve disputes, enforce the Terms, all as required or otherwise permitted under applicable law, whichever is shorter.

How We Protect Your Information

The security of your personal information is important to us. We have deployed appropriate security measures to protect the personal information we collect from misuse, damage, or unauthorized access. The measures we use take into account the applicable industry standards, the available technology, and the personal information we collect. However, while we take steps to safeguard your personal information, we cannot guarantee complete and total protection and security for information transmitted over the internet, information that is stored on our servers, or that is in our or any third party’s possession.

Consent

By using our website you consent to our collection and use of your personal information as described in this Privacy Policy. If we change our Privacy Policy and procedures, we will post those changes here to keep you aware of what information we collect, how we use it, and under what circumstances we may disclose it.

If you reside in, or are using the services in, a jurisdiction governed by privacy laws which determine that "consent" is the only legal basis for the processing of personal information (in general, or specifically with respect to the types of personal information you choose to share via the services) your acceptance of this Privacy Policy will be deemed as your consent to the processing of your personal information for all purposes detailed in this Privacy Policy.

If you have any questions or concerns about this Privacy Policy, please contact us via email at info@wtgroupllc.com.

Last updated: November 25, 2024